Privacy Policy

1. Who we are

fyrvo is operated by PULSE360 LTD (trading as MyPulse360; "fyrvo", "we", "us"), a company registered in England and Wales (company no. 14255560), of 62 Staines Road East, Sunbury-on-Thames, TW16 5BB, United Kingdom. Full registration details are in our Legal Notice. We are the data controller for the personal data described in this Policy. fyrvo is used worldwide; this Policy is written to meet UK GDPR, EU GDPR, and US state privacy laws (e.g. the CCPA/CPRA) at once — where those laws differ, we apply whichever gives you the stronger right. For any privacy question or to exercise the rights below, email business@mypulse360.com.

2. Information we collect

• Account data, from Google Sign-In (Firebase Authentication): your name, email address, profile photo, and a unique user ID. We never see your Google password.
• Profile data you provide: a chosen username, body weight (optional), app settings (units, sound), and — if you use the optional AI coach setup — a training profile (goal, experience level, days per week, equipment, focus areas). If you tell the coach about an injury or physical limitation so it can plan around it, that note is stored as part of this profile; this is special category data under UK/EU GDPR, collected only when you choose to share it, and used only to shape the coaching you receive.
• Workout data you create in the mobile app: strength sessions (exercises, sets, reps, weight), cardio sessions (duration, distance, elevation, pace), routines, notes, and the personal records we compute from them.
• Health & sensor data you choose to connect: heart-rate readings from a Bluetooth chest strap or from Apple Health / Health Connect, and step counts, synced only while you use the relevant feature. This is special category data under UK/EU GDPR — we only collect it with your explicit action (connecting a strap or granting the OS health permission), and only to show it back to you in your own stats.
• Location data, only for outdoor cardio sessions you actively start: GPS coordinates recorded for the duration of that session, used to draw your route and compute pace/elevation. We do not track your location at any other time.
• Social data: who you follow, the visibility you set on each session (private / followers / public), and any likes or comments you post.
• Device & push data: a Firebase Cloud Messaging token, so we can deliver workout-reminder and active-session notifications you've enabled. You can disable notifications in-app or at the OS level at any time.
• Content you send to the AI coach or Daily Report, if you use those optional features: the text/voice you enter, your recent workout history, and the AI's response. See section 5.
• Technical data: IP address and basic request logs needed to operate, secure, and debug the Service, and crash/error diagnostics (see our Cookie Policy).

3. Why we process your data, and our legal basis

• Provide and sync the Service across your devices, compute stats and personal records, and power the social feed and public profiles you choose to use — necessary to perform our contract with you (our Terms).
• Health and location data specifically — processed only with your explicit consent, given by connecting a sensor, granting an OS permission, or starting a GPS-tracked session. You can withdraw this consent at any time by disconnecting the sensor, revoking the OS permission, or deleting the affected sessions.
• Secure the Service (fraud/abuse prevention, rate limiting, error monitoring) — our legitimate interest in keeping fyrvo working and safe, balanced against your privacy.
• Send you notifications you've opted into (active-session reminders, Daily Report) — your consent, revocable in Settings.
• Comply with the law, e.g. responding to a valid legal request — legal obligation.

4. What is public

Your profile (username, name, photo, follower counts) and any workout you mark public can be viewed by anyone, including logged-out visitors, and may be indexed by search engines. Workouts marked followers are visible only to people who follow you; private workouts are visible only to you. The default visibility for a new session is followers. You control and can change each session's visibility at any time from the app.

5. AI features (Daily Report and AI coach)

If you use the optional AI Daily Report or in-app AI coach, the relevant portion of your workout history, your training profile (see section 2, when you've set one), and your message text are sent to our AI inference provider (OpenRouter, routing to a third-party model) to generate a response, and to Groq for speech-to-text if you use voice input. These providers process the request to return a response and, per their own terms, do not use API traffic to train their models. We do not send your account identifiers (name, email, exact GPS routes) to these providers — only the workout figures, training-profile fields, and text needed to generate the response. Don't type anything into the AI coach you wouldn't want processed by a third-party model.

6. How we share information

We do not sell your personal information and do not use it for third-party advertising. We share data only with service providers who help us run fyrvo, each bound by their own data-processing terms:

• Google Firebase — authentication (Google Sign-In) and push notifications (Cloud Messaging).
• MongoDB Atlas — database hosting for all app data.
• Google Cloud Run — application hosting, in the United States (us-central1).
• OpenRouter and Groq — AI inference and speech-to-text for the optional AI features described in section 5.
• Sentry — crash and error diagnostics; configured to exclude default PII (IP address, cookies) and to redact any capability-bearing URLs before a report is sent.

We may also disclose information if required to comply with the law, or to protect the rights, property, or safety of fyrvo, our users, or the public.

7. International transfers

fyrvo is used worldwide and our infrastructure runs in the United States. If you are in the UK or EEA, this means your data is transferred outside the UK/EEA. Our providers (Google, MongoDB) offer Standard Contractual Clauses / a UK International Data Transfer Addendum as their transfer mechanism, which we rely on for this purpose.

8. Data retention

We keep your data while your account is active. You can delete individual workouts, routines, or comments at any time from the app. To delete your account and all associated data, open the app and go to Settings → Danger zone → Delete account — this erases everything immediately, no waiting period. Full details, including the option to delete from the web or by email if you've already uninstalled, are at fyrvo.mypulse360.com/delete-account. Some data may persist briefly in backups, and public content you shared may remain in third-party caches (e.g. search engine indexes) after deletion, outside our control.

9. Your rights

Depending on where you live, you may have the right to: access a copy of your data; correct inaccurate data; delete your data; export your data in a portable format; object to or restrict certain processing; and withdraw consent at any time (for health/location data, without affecting the lawfulness of processing before withdrawal). California residents have the additional rights described in the CCPA/CPRA, including the right to know, delete, correct, and opt out of "sale" or "sharing" — we don't sell or share personal information as those terms are defined, so there is nothing to opt out of.

To exercise any of these rights, email business@mypulse360.com. You can also revoke fyrvo's access from your Google account's Security settings at any time. UK/EEA users have the right to lodge a complaint with their local data protection authority (in the UK, the Information Commissioner's Office) if they believe we haven't handled their data properly.

10. Children

fyrvo is not directed to, and must not be used by, anyone under 16. We do not knowingly collect data from children under 16. If you believe a child has given us data, email us and we will delete it.

11. Cookies and local storage

The fyrvo website uses local browser storage, not tracking cookies. See our Cookie Policy for the full detail.

12. Changes to this Policy

We may update this Policy as fyrvo changes. Material changes will be announced through the Service. The "Last updated" date above reflects the current version; we keep prior versions on request.

13. Contact

Questions or requests? Email business@mypulse360.com, or write to: